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      <description>Business Start-Ups - A discussion about the process, steps and options of starting a new business</description>
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         <title>Quilting and Quilt Patterns Built Threaded Pear Studio Built from the Ground Up</title>
         <description><![CDATA[  <p class="MsoNormal"><span style="font-family: Verdana">A couple of years ago, </span><span style="font-family: Verdana">Gina Halladay and </span><span style="font-family: Verdana">Stephanie Goudzwaard both worked at their local quilt shop, helping out with customers, making sales, learning the quilting industry, when they realized that an opportunity existed to take their quilting skills, knowledge, and</span><span style="font-family: Verdana"> passion beyond just working at the quilt shop. They saw a demand in the quilting market for custom quilt designs &amp; patterns and for</span><span style="font-family: Verdana"> help building quilts using a long-arm quilting</span><span style="font-family: Verdana"> machine. So, they found a store location in Brea, California, invested their money to buy</span><a href="http://www.bizcradle.com/uploads/Threaded%20Pear%20logo.jpg"><img src="http://www.bizcradle.com/uploads/Threaded%20Pear%20logo-thumb.jpg" title="Threaded%20Pear%20logo.jpg" alt="Threaded%20Pear%20logo.jpg" align="right" height="166" hspace="6" vspace="6" width="230" /></a><span style="font-family: Verdana"> a Gammill Statler stitcher machine, opened their doors, and thus the <b><a href="http://www.threadedpear.com/">Threaded Pear Studio</a></b> was born in Feb 2006. <o:p></o:p></span></p>  <p class="MsoNormal"><span style="font-family: Verdana">Over the last 2 years, the &ldquo;threaded pair&rdquo; of <a href="http://www.threadedpear.com/dynamic/?page=1" target="_blank">Gina and Stephanie</a> have focused on building their business (and juggling that with raising 6 kids between them). They aggressively attended and exhibited at all the major quilting tradeshows in the western US. They created a website with online store. They held promotions and extensively networked within the national and local quilting market. They taught quilting classes, designed their own quilting patterns, and built literally hundreds of quilts for customers. Their hard work has paid off&mdash;the business has expanded to become very successful, requiring 2 moves to new locations; Threaded Pear has has now settled in </span><st1:place><st1:city><span style="font-family: Verdana">Yorba Linda</span></st1:city><span style="font-family: Verdana">, </span><st1:state><span style="font-family: Verdana">CA</span></st1:state></st1:place><span style="font-family: Verdana">. <o:p></o:p></span></p>  <p class="MsoNormal"><span style="font-family: Verdana">More recently, Threaded Pair has focused on creating original custom quilting patterns. It offers &quot;unique and stunning&quot; quilt patterns. Its first quilt pattern series includes 31 patterns under the name &quot;<a href="http://www.threadedpear.com/store/products/?category=9">Afternoon Delights</a>&rdquo;&nbsp; - quilts you can complete in an afternoon or two. It also added a new series called &ldquo;<a href="http://www.threadedpear.com/store/products/?category=17">Comfort Quilts</a>&rdquo; this year and will also introduce a series of fashionable aprons next month at Quilt Festival. These quilt pattern series have been very popular and are distributed nationwide to quilt stores.<o:p></o:p></span></p>  ]]><p><a href="http://www.bizcradle.com/2008/04/goudzwaard_and_halladay_build.html#more">Continue Reading</a></p>	</description>
         <link>http://www.bizcradle.com/2008/04/goudzwaard_and_halladay_build.html</link>
         <guid>http://www.bizcradle.com/2008/04/goudzwaard_and_halladay_build.html</guid>
<category>Business Partner</category><category>Entrepreneur</category><category>Retail</category><category>Selling</category><category>Gina Halladay</category><category>Quilt Patterns</category><category>Quilting</category><category>Threaded Pear Studio</category>
         <pubDate>Tue, 29 Apr 2008 14:48:02 -0700</pubDate>
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         <title>Purple Cows and Yellow Bananas</title>
         <description><![CDATA[<p align="center"><img vspace="4" align="top" width="530" src="http://chidiet.com/images3/banana1.jpg" hspace="4" alt="Just a banana?" height="400" style="width: 530px; height: 400px" title="Just a banana?" />&nbsp;</p><p>It&#39;s really just the <a target="_blank" href="http://www.amazon.com/Purple-Cow-Transform-Business-Remarkable/dp/159184021X/ref=sr_11_1?ie=UTF8&amp;qid=1200984490&amp;sr=11-1">Purple Cow</a> influence manifested in <a target="_blank" href="http://www.bananaflorist.com/the-broquet.php">a flower shop in Atlanta</a>, isn&#39;t it <a target="_blank" href="http://sethgodin.typepad.com/seths_blog/2008/01/bananas-are-und.html">Seth</a>?</p><p>But that&#39;s the point.&nbsp; Sometimes it just takes... </p>]]><p><a href="http://www.bizcradle.com/2008/01/purple_cows_and_yellow_bananas.html#more">Continue Reading</a></p>	</description>
         <link>http://www.bizcradle.com/2008/01/purple_cows_and_yellow_bananas.html</link>
         <guid>http://www.bizcradle.com/2008/01/purple_cows_and_yellow_bananas.html</guid>
<category>Business ideas</category>
         <pubDate>Mon, 21 Jan 2008 23:44:28 -0700</pubDate>
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         <title>Getting Good Employees to Become GREAT Employees</title>
         <description><![CDATA[<p>I highly recommend Michael Masterson&#39;s new business book, <a target="_blank" href="http://www.amazon.com/Ready-Fire-Aim-Million-Agora/dp/0470182024/ref=pd_bbs_sr_1?ie=UTF8&amp;s=books&amp;qid=1200955037&amp;sr=8-1">&quot;Ready, Fire, Aim&quot;</a>.&nbsp; I&#39;m about halfway through, and can already identify many great pieces of advice that I can apply to my business.&nbsp; </p><p>Recently, in his daily newsletter from <a target="_blank" href="http://www.earlytorise.com">Early to Rise</a>, he provided a segment from his new book that talks about the &quot;superstars&quot; that work for you, and how to get them to have the most impact in the growth of your business:</p><blockquote><p>&quot;<font size="2" face="Verdana, Arial, Helvetica, sans-serif">Your goal should be to have only two kinds of employees: <em>stars</em> and <em>superstars</em>. Stars are workers who show up on time, ready to get going and enthusiastically put in a full day of work for you, always putting your customers&#39; interests first. Superstars have all the good qualities of stars, but they also possess the rare ability to create corporate growth.&nbsp;</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">Everyone who is answering your phones, configuring your data, making your products, handling customer problems, and processing and fulfilling orders should be a star employee. And everyone who is managing all those stars should be a star, too.&nbsp;</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">The growth side of your business should be manned by superstars, for only superstars are capable of creating and marketing innovative ideas. You also need superstars to create and manage your profits.&nbsp;</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">You won&#39;t find many stars and superstars in the job market. That&#39;s because they are already working happily for other people. You might be able to poach a few, but for the most part you will have to create your own. The way to create stars and superstars is by hiring their untrained counterparts: <em>very good </em>and <em>great </em>people.&nbsp;</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">Very good people turn into stars, and great people turn into superstars, as long as you provide them with the training and mentoring they deserve.&quot;</font></p></blockquote><p>Speaking from experience, superstars can make all the difference in how a small business grows and prospers.&nbsp; This is great advice, and like I said earlier his book is a worthwhile read for business owners.</p><p align="center"><img vspace="4" align="absBottom" width="400" src="http://www.j-popcdart.com/images/small/Superstar.jpg" hspace="4" alt="business superstar" height="400" style="width: 400px; height: 400px" title="business superstar" /></p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/getting_good_employees_to_beco.html</link>
         <guid>http://www.bizcradle.com/2008/01/getting_good_employees_to_beco.html</guid>
<category>Employees</category>
         <pubDate>Mon, 21 Jan 2008 15:32:37 -0700</pubDate>
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         <title>The Incandescent Light Bulb Black Market</title>
         <description><![CDATA[<p align="center"><img vspace="5" align="top" width="350" src="http://www.kraiggrayson.com/wp-content/uploads/2007/09/light-bulb-regular.jpg" hspace="5" alt="Energy Star Pledge" height="350" style="width: 350px; height: 350px" title="Energy Star Pledge" />&nbsp;</p><p>It&#39;s going to be booming if the controversial CFC light bulbs <a target="_blank" href="http://www.energystar.gov/index.cfm?fuseaction=cal.showPledge ">take over</a> like some hope they do.</p><p>I like incandescent light bulbs better, and I&#39;ll pay extra to get them (if it ever comes to that...actually, the new CFC&#39;s are much more expensive to buy now but do show savings over the long term with use).&nbsp; </p><p>I think <a target="_blank" href="http://digg.com/environment/Australia_to_Ban_Sale_of_Incandescent_Light_Bulbs">I wouldn&#39;t be alone</a>.&nbsp; </p><p>Who knows...banning the incasdescent light bulb might just spawn a huge new business sector.</p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/the_incandescent_light_bulb_bl.html</link>
         <guid>http://www.bizcradle.com/2008/01/the_incandescent_light_bulb_bl.html</guid>
<category>Business ideas</category>
         <pubDate>Fri, 18 Jan 2008 11:58:11 -0700</pubDate>
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         <title>Entrepreneurship Exploding in Ireland</title>
         <description><![CDATA[<p>It&#39;s a boom, according to a recent <a target="_blank" href="http://www.nytimes.com/2008/01/17/business/smallbusiness/17edge.html?ex=1201150800&amp;en=9fe0f8e9a7452d87&amp;ei=5099&amp;partner=TOPIXNEWS">New York Times article</a>.</p><p><em>They key to this rise in new business creation?</em>&nbsp; The government removing roadblocks:</p><blockquote><p>The change began when Ireland entered the European Union in 1973. <img vspace="5" align="right" width="160" src="http://myirelandinheritance.com/images/Ireland%20Flag.png" hspace="5" alt="Ireland" height="106" style="width: 160px; height: 106px" title="Ireland" />In subsequent years, the government rewrote its tax policies to attract foreign investment by American corporations, made all education free through the university level and changed tax rates and used direct equity investment to encourage Irish people to set up their own businesses. </p><p>&ldquo;The change came in the 1990s,&rdquo; said James Murphy, founder and managing director of Lifes2Good, a marketer of drugstore products for muscle aches, hair loss and other maladies. &ldquo;<strong>Taxes and interest rates came down</strong>, and all of a sudden we believed in ourselves.&rdquo; </p></blockquote><p>I added the bold to that sentence, just in case any of the leading Presidential candidates stumble upon my blog.</p><p>It&#39;s exciting to see a new business boom taking off in a most unlikely place, and to read about the enthusiasm they have for their new opportunities.</p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/entrepreneurship_exploding_in.html</link>
         <guid>http://www.bizcradle.com/2008/01/entrepreneurship_exploding_in.html</guid>

         <pubDate>Wed, 16 Jan 2008 23:12:13 -0700</pubDate>
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         <title>Does More Freedom Really Equal Better Results for Small Business?</title>
         <description><![CDATA[<p>Author and blogger Polly Labarre thinks so.&nbsp;&nbsp; <img vspace="5" align="right" width="331" src="http://www.eventexp.com/images/polly.jpg" hspace="5" alt="Polly Labarre" height="296" style="width: 331px; height: 296px" title="Polly Labarre" /></p><p>And she&#39;s got the stats and the studies that prove her point.</p><p>Here&#39;s the best part of <a target="_blank" href="http://www.mavericksatwork.com/?p=108">her recent post</a> about the new emerging business climate among entrepreneurs and existing businesses:</p><blockquote><p>&quot;The really interesting shift isn&rsquo;t from one profession to the next, but from one way of thinking about the arc of a career and working life in general to the next. It goes something like this:</p><p style="margin-left: 40px">Old version: work hard (for a very long time), achieve success, earn freedom (to retire and do all the things you missed out on while you were working)</p><p style="margin-left: 40px">New version: find work that affords you freedom = success</p><p>I would argue that the organizations and leaders that find a way to build freedom (freedom from the time clock, freedom from the cube, freedom from the org chart, freedom to create) into work will be the winners in the future. Freedom is a bigger game than power. Power is about what you can control; freedom is about what you can <em>unleash</em>. And, increasingly, freedom isn&rsquo;t something you pay your dues to earn so much as a basic human right of all working adults. Sounds pretty obvious, but most organizations today would have to go to drastic extremes to make that a reality. And some are.&quot;</p></blockquote><p>Thanks to Seth Godin for pointing us to this thought-provoking treatice on how the workplace is changing, and what it means for today&#39;s entrepreneur.</p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/does_more_freedom_really_equal.html</link>
         <guid>http://www.bizcradle.com/2008/01/does_more_freedom_really_equal.html</guid>
<category>Employees</category>
         <pubDate>Wed, 16 Jan 2008 11:52:33 -0700</pubDate>
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         <title>Goal Three...</title>
         <description><![CDATA[<p>...buy some doors that are mechanically correct and stay closed.&nbsp; <img vspace="4" align="right" width="200" src="http://www.acleigh-access.co.uk/images/autodoors.jpg" hspace="4" alt="doors that won&#39;t close" height="211" style="width: 200px; height: 211px" title="doors that won&#39;t close" /></p><p>I think the morale to <a target="_blank" href="http://sethgodin.typepad.com/seths_blog/2008/01/customers-that.html">Seth&#39;s story</a> about his visit to an Apple store is how often business goes above and beyond what they should to work around an annonying problem (like the front doors not shutting) and just get the dang things fixed.</p><p>They are doors, for goodness sake...we&#39;re not talking about re-attaching someone&#39;s arm.</p><p>What problems is your business ignoring or working around that could be taken care of with 30 minutes of dedicated attention and locating a repair guy in the Yellow Pages?</p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/goal_three.html</link>
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         <pubDate>Mon, 14 Jan 2008 22:31:28 -0700</pubDate>
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         <title>Lessons for Your Small Business from &quot;American Idol&quot;</title>
         <description><![CDATA[<p>Here&#39;s a problem that the executives at &quot;American Idol&quot; are dealing with as they head into the new season of the show, which premiers on Tuesday, January 15th, 2008, as reported in today&#39;s edition of Variety:</p><blockquote><p>&quot;The show has got to look better. It&#39;s got to be more fun as a show,&quot; he says. &quot;It absolutely comes down to the content of what we provide the viewers.&quot; </p><p>Exec producer <a alt="Nigel Lythgoe" href="http://www.variety.com/profiles/people/main/661685/Nigel%20Lythgoe.html?dataSet=1" onmousedown="zodJump('http://widgets.zibb.com/images/_jump.gif?tag=InfusionJS&url=http%3A%2F%2Fwww.variety.com%2Fprofiles%2Fpeople%2Fmain%2F661685%2FNigel%2520Lythgoe.html%3FdataSet%3D1&gsid=4819857&entitytypeid=16&lid=661685&title=Nigel%20Lythgoe')" class="infusionLink"><font color="#666666">Nigel Lythgoe</font></a> concedes that mistakes were made last year. For starters, Lythgoe says the show spent too much time on big-name guest mentors and performers, at the expense of investing viewers in who&#39;s who (particularly early in the show&#39;s competish). </p><p>&quot;We need to put our hand up and take the blame,&quot; he says. &quot;We missed out on telling the best stories. If (contestants) were uninteresting, it&#39;s because we made them uninteresting.&quot; </p><p>As a result, &quot;Idol&quot; is looking to shake things up this year by spending more time on those contestant backstories. </p><p>&quot;I want to give up that time and focus on the kids,&quot; Lythgoe says. &quot;It&#39;s the emotional hooks that sell us, and get us watching every week. I don&#39;t think last year we were necessarily an appointment to view. There wasn&#39;t a &#39;I want to watch <a alt="Bo Bice" href="http://www.variety.com/profiles/people/main/2152278/Bo%20Bice.html?dataSet=1" onmousedown="zodJump('http://widgets.zibb.com/images/_jump.gif?tag=InfusionJS&url=http%3A%2F%2Fwww.variety.com%2Fprofiles%2Fpeople%2Fmain%2F2152278%2FBo%2520Bice.html%3FdataSet%3D1&gsid=5282339&entitytypeid=16&lid=2152278&title=Bo%20Bice')" class="infusionLink"><font color="#666666">Bo Bice</font></a> win&#39; or &#39;I want to see <a alt="Justin Guarini" href="http://www.variety.com/profiles/people/main/1147136/Justin%20Guarini.html?dataSet=1" onmousedown="zodJump('http://widgets.zibb.com/images/_jump.gif?tag=InfusionJS&url=http%3A%2F%2Fwww.variety.com%2Fprofiles%2Fpeople%2Fmain%2F1147136%2FJustin%2520Guarini.html%3FdataSet%3D1&gsid=5199445&entitytypeid=16&lid=1147136&title=Justin%20Guarini')" class="infusionLink"><font color="#666666">Justin Guarini</font></a> get kicked off&#39; feeling to the show.&quot; </p><p>Already, the marketing of &quot;Idol&quot; has reflected that change, Liguori says. </p><p>&quot;We&#39;ve had our promos talk a little bit more about &#39;I&#39;m from Nebraska, I&#39;m a cotton candy maker,&#39; and &#39;I&#39;m from Oklahoma, I&#39;m a cowboy,&#39;&nbsp;&quot; he says. &quot;We&#39;re basically trying to set it up that this is a show about people with stories. ... It&#39;s about people who think they&#39;re good (singers) and (are) not, and people who think they&#39;re good and are great.&quot;</p></blockquote><p>The bottom line for small business owners like you?&nbsp; Keep focused on what your customers want, and what they like, from your business.&nbsp; If you see a drop off in sales, you want to immediately look at what went wrong and what you need to do to change.</p><p>Big-time TV shows have to do it, and so do you.&nbsp; Or else it&#39;ll be &quot;thumbs down&quot; on your entrepreneurial venture...</p><p align="center"><img vspace="5" align="absBottom" width="465" src="http://gregverdino.typepad.com/greg_verdinos_blog/images/2007/04/01/simon_cowell.jpg" hspace="5" alt="Simon Cowell" height="356" style="width: 465px; height: 356px" title="Simon Cowell" /></p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/lessons_for_your_small_busines.html</link>
         <guid>http://www.bizcradle.com/2008/01/lessons_for_your_small_busines.html</guid>
<category>Customer Service</category>
         <pubDate>Mon, 14 Jan 2008 11:18:28 -0700</pubDate>
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         <title>The Benefit of Running Your Own Business</title>
         <description><![CDATA[<p>Yes, it&#39;s a struggle.&nbsp; There are more headaches, and more hassles, than the average 9 to 5&#39;er has to deal with.</p><p>But there is a payoff.</p><p>I set my own schedule.&nbsp; I decide when to work, and when to call it a day.</p><p>That means I get to take my two daughters to school every morning.&nbsp; I think I&#39;ll cherish those ten minutes every day when I&#39;m old more than matching 401(k) contributions.</p><p>I don&#39;t have to go to mandatory management meetings any more.&nbsp; You know the meetings I&#39;m talking about...a meeting just for the sake of having a meeting, where you sit through six hours of b.s. and come away with 7 minutes worth of useful information.<img vspace="5" align="right" width="180" src="http://farm2.static.flickr.com/1250/834306537_73d02af9fd_m.jpg" hspace="5" alt="Dishwasher exploration" height="240" style="width: 180px; height: 240px" title="Dishwasher exploration" /></p><p>One day this week, our 1 year old son decided to explore the dishwasher.&nbsp; And I was here to see it, and chronicle it.&nbsp; What kind of value do you place on something like that?&nbsp; It&#39;s priceless.&nbsp; Not the sappy, worn-out use of the phrase &quot;priceless&quot; that MasterCard has made famous.&nbsp; I mean really, really priceless.</p><p>I&#39;m coaching my daughter&#39;s youth basketball team.&nbsp; I know that means the world to her, which makes it mean the world to me.</p><p>I come home for lunch with my wife most days around noon, since my office is about a three minute drive from my front door.&nbsp; That beats any fancy and important (and boring) lunch meeting I ever had at my old corporate job.</p><p>The things I listed just now, and countless other moments in time, are what I consider to be the real fringe benefits of being my own boss.&nbsp; They are more important than anything a big company could offer, and I doubt that I could ever leave all of this behind to go back to work for someone else.</p><p>Thinking about leaving the safety net of your current employer and starting your own business?&nbsp; </p><p>Do it.&nbsp; It&#39;s an incredible experience.</p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/the_benefit_of_running_your_ow.html</link>
         <guid>http://www.bizcradle.com/2008/01/the_benefit_of_running_your_ow.html</guid>
<category>Entrepreneur</category>
         <pubDate>Sat, 12 Jan 2008 22:20:27 -0700</pubDate>
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         <title>&quot;Pranks&quot; That Went Over the Top</title>
         <description><![CDATA[<p>Seth Godin is too nice in <a href="http://www.typepad.com/t/trackback/2123/25028534">his comments</a> today.</p><p>Let me go a step further: The company that pulled <a target="_blank" href="http://gizmodo.com/343348/confessions-the-meanest-thing-gizmodo-did-at-ces.php">these pranks</a> at the mega-huge CES in Las Vegas should be sued.&nbsp; By the show, and by the companies that were effected.</p><p>It was mean, disruptive, and selfish.<img vspace="5" align="right" width="238" src="http://craphound.com/images/giztvbgone.jpg" hspace="5" alt="Gizmodo" height="131" style="width: 238px; height: 131px" title="Gizmodo" /></p><p>Trade shows are big business for companies both large and small.&nbsp; The people at Gizmodo owe a lot of people apologies (<em><u>now</u></em>, before they&#39;re apologizing with their checkbooks in front of a judge).</p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/pranks_that_went_over_the_top.html</link>
         <guid>http://www.bizcradle.com/2008/01/pranks_that_went_over_the_top.html</guid>
<category>Bad Business</category>
         <pubDate>Fri, 11 Jan 2008 11:45:00 -0700</pubDate>
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         <title>Is the Federal Reserve&apos;s Power a Good Thing?</title>
         <description><![CDATA[<p><img vspace="4" align="top" width="410" src="http://www.dartmouthindependent.com/archives/bernanke.jpg" hspace="4" alt="Ben Bernanke" height="275" style="width: 410px; height: 275px" title="Ben Bernanke" />&nbsp;</p><p>Question: </p><p>Is it a good thing for the United States that one man, within one organization, has <a target="_blank" href="http://www.ft.com/cms/s/0/7e8cc27a-bfa6-11dc-8052-0000779fd2ac.html?nclick_check=1">this much power</a> over our economy?</p><p>I&#39;m not a naive man with no savvy or understanding of how our economy works.</p><p>But when I read about today&#39;s interest rate decision, the question that comes to mind is what I just asked...is it good for the economic health of the country to literally rest in the hands of one man?&nbsp; Is it good that we have let it get to this point?</p><p>Is it good for small businesses all around the country, in the long term, for this to be happening?&nbsp; In the short term, sure...who doesn&#39;t like lower interest rates?&nbsp; But is it good for us as a nation, and for our businesses?</p><p>I&#39;m not sure I know the answer.&nbsp; But I don&#39;t like what my gut is telling me...</p><div style="text-align: center"><img vspace="4" width="250" src="http://invisibleman.com/archives/bernanke.jpg" hspace="4" alt="Ben Bernanke interest rate cut" height="220" style="width: 250px; height: 220px" title="Ben Bernanke interest rate cut" /></div>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/is_the_federal_reserves_power.html</link>
         <guid>http://www.bizcradle.com/2008/01/is_the_federal_reserves_power.html</guid>
<category>Economy</category>
         <pubDate>Thu, 10 Jan 2008 16:58:57 -0700</pubDate>
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         <title>But What If You Need Dumb Customers?</title>
         <description><![CDATA[<p>Seth Godin <a target="_blank" href="http://sethgodin.typepad.com/seths_blog/2008/01/dumbing-down.html#trackback">says</a> smart customers are better:</p><blockquote><p>When you dumb stuff down, you know what you get?</p><p>Dumb customers.</p><p>And (I&#39;m generalizing here) dumb customers don&#39;t spend as much, don&#39;t talk as much, don&#39;t blog as much, don&#39;t vote as much and don&#39;t evangelize as much. In other words, they&#39;re the worst ones to end up with.</p><p>I&#39;ll take the smart customers/readers/prospects every time, please.</p></blockquote><p><em>All the time, Seth?</em>&nbsp; I think dumb customers are essential sometimes, depending on what your business is.&nbsp; A few businesses that come to mind:</p><ul><li>Nigerian royalty looking for help in cashing obscenely large checks or collecting lottery winnings.</li><li>Cigarette manufacturers.</li><li>Payday loan stores.</li><li>Professional wrestling.</li></ul><p>The list could go on.</p><p>Think about all of the dumb stuff that people sell, and all the dumb people who buy it.&nbsp; Come on, Seth!&nbsp; We&#39;re talking about billions of dollars up for grabs!&nbsp; You don&#39;t want a little piece of that action?...&nbsp; <img border="0" src="http://tools.knowmoremedia.com/mt-static/plugins/Ajaxify/tinymce/jscripts/tiny_mce/plugins/emotions/images/smiley-wink.gif" alt="Wink" title="Wink" /></p><div style="text-align: center"><img vspace="4" width="360" src="http://us.movies1.yimg.com/movies.yahoo.com/images/hv/photo/movie_pix/new_line_cinema/dumb_and_dumber/_group_photos/jeff_daniels3.jpg" hspace="4" alt="We love dumb customers!" height="243" style="width: 360px; height: 243px" title="We love dumb customers!" /></div><script type="text/javascript" src="http://feeds.feedburner.com/~s/typepad/sethsmainblog?i=http://sethgodin.typepad.com/seths_blog/2008/01/dumbing-down.html"></script>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/but_what_if_you_need_dumb_cust.html</link>
         <guid>http://www.bizcradle.com/2008/01/but_what_if_you_need_dumb_cust.html</guid>
<category>Selling</category>
         <pubDate>Wed, 09 Jan 2008 22:53:43 -0700</pubDate>
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         <title>Hillary Clinton New Hampshire Primary Win Is a Lesson for Small Business</title>
         <description><![CDATA[<p><img vspace="5" align="top" width="274" src="http://images.politico.com/global/080108_clinton_wrap.jpg" hspace="5" alt="Hillary Clinton New Hampshire Primary winner" height="206" style="width: 274px; height: 206px" title="Hillary Clinton New Hampshire Primary winner" />&nbsp;</p><p>Hillary Clinton&#39;s surprising New Hampshire primary win is a lesson for anyone operating a small business today, regardless of what you think of her politics.</p><p>In the face of a crisis, she pulled out a win:</p><ol><li>She kept a positive spin on the situation and never backed down, a great lesson for a new business...just keep taking the next step.&nbsp; And after that, another step.</li><li>She used <a target="_blank" href="http://www.politico.com/news/stories/0108/7806.html">emotion</a> to make her case.&nbsp; &quot;Fake emotion&quot;?&nbsp; Perhaps.&nbsp; When she actually managed to have tears while talking on Monday, many pundits said it was calculating and staged (personally, I didn&#39;t even know she still had tear ducts). But it got talked about, and I&#39;m sure it swayed some to vote for her.</li><li>She <a target="_blank" href="http://www.politico.com/news/stories/0108/7805.html">didn&#39;t listen to the &quot;experts&quot;</a>.&nbsp; The polls and even her own staff was hunkering down for a long night and expecting the worst.&nbsp; Are people around you pesimistic and negative about your new business?&nbsp; Don&#39;t listen to them.</li></ol><p>In the interest of full disclosure, if Hillary Clinton actually becomes our President, it&#39;s going to be horrible for small business culture in the United States in my opinion (except for the fact that you may need to do three or four different things just to afford to live after paying your astronomical taxes she plans to impose).</p><p>BUT...you gotta give her credit for making a surprising come-back.&nbsp; There are some <u>great</u> lessons from her win in New Hampshire.&nbsp; Take a lead from her playbook and keep plugging away with building your small business.</p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/hillary_clinton_new_hampshire.html</link>
         <guid>http://www.bizcradle.com/2008/01/hillary_clinton_new_hampshire.html</guid>
<category>Crisis Management</category>
         <pubDate>Tue, 08 Jan 2008 23:52:30 -0700</pubDate>
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         <title>Top 5 Things You Can Do for Your Small Business in 2008</title>
         <description><![CDATA[<p>My ideas for the new year that I want to pass on to you:</p><ol><li>Buy Seth Godin&#39;s new book, <a target="_blank" href="http://www.squidoo.com/meatballsundae">&quot;Meatball Sundae&quot;</a>.&nbsp; If you&#39;re wondering why your marketing isn&#39;t working, Seth&#39;s book does a GREAT job of answering that question.&nbsp; <a target="_blank" href="http://www.landingthedeal.com/2008/01/meatball_sundae_by_seth_godin.html">Click here for my take on his new book</a>.</li><li>Vow to only check e-mail in the middle of the day, and at the end of the day.&nbsp; When you&#39;re not checking it during those times, make sure you don&#39;t have an audible &quot;ping&quot; when a new message comes in.&nbsp; It&#39;s the #1 time killer in business.</li><li>Check your health insurance rates with a broker that represents lots of companies.&nbsp; There have been a lot of changes in the health insurance industry, and you may be wasting a lot of money.&nbsp;While you&#39;re at it, check into a health savings account (HSA).</li><li>If you&#39;re using direct mail as a primary lead source, consider using clear or see-through envelopes (just Google the term for companies that sell them).&nbsp; They get attention.</li><li>Start a blog.&nbsp; It&#39;s a great way to promote yourself and what you do.</li></ol><p>Now it&#39;s your turn....what would you add to the list?&nbsp; Leave a comment!</p><p>Happy New Year!</p>]]>	</description>
         <link>http://www.bizcradle.com/2008/01/top_5_things_you_can_do_for_yo.html</link>
         <guid>http://www.bizcradle.com/2008/01/top_5_things_you_can_do_for_yo.html</guid>
<category>Business ideas</category>
         <pubDate>Wed, 02 Jan 2008 17:05:44 -0700</pubDate>
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         <title>The Thing About Starbucks...</title>
         <description><![CDATA[<p><font face="verdana,geneva">Starbucks has been on my mind lately.</font></p><p>I&#39;m doing more traveling than ever, so you can&#39;t help but pass at least five of them on your way to your airline departure gate.</p><p>And, I&#39;m reading a great new book called &quot;How Starbucks Saved My Life&quot;.&nbsp; I won&#39;t go into the details of it just now, but its a great read.&nbsp; Look for it next time you&#39;re looking for something to pass the time.</p><p>But here&#39;s another great piece about Starbucks, and it has everything to do with you and your new business:</p><blockquote><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">&quot;Who sells more coffee - the mom and pop cafe down the block? Or <img vspace="4" align="right" width="350" src="http://www.buytaert.net/cache/images-new-york-2004-starbucks-700x700.jpg" hspace="4" height="232" style="width: 350px; height: 232px" />Starbucks?&quot; That was asked at a recent marketing conference.&nbsp; Over 200 voices chorused &quot;Starbucks!&quot;</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">The answer to&nbsp;the question may have been obvious. But the reason Starbucks is so successful is a &quot;secret&quot; every marketer should know.</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">&quot;<strong>The temptation is to focus on the product with your advertising</strong>,&quot; said the speaker. &quot;If your product is a currency trading service, for example, your temptation might be to talk about the currency market. But that&#39;s wrong.&quot;</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">He&nbsp;went on to say that you don&#39;t want to give your customers what they <em>need</em>. Instead, you should give them what they <em>want</em>. &quot;If you&#39;re selling a currency trading service,&quot; he said, &quot;you&#39;re not in the investment advisory business. You&#39;re in the business of making people money.&quot; </font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">That&#39;s why Starbucks is so successful. They&#39;re not selling coffee.</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">Think about it: The difference between a cup of Starbucks coffee and a cup of coffee from the mom and pop cafe across the street is negligible. What sets Starbucks apart is a stellar concept: the Starbucks experience. </font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">The mom and pop cafe only gives you coffee. There&#39;s no concept involved. And people don&#39;t really NEED another cup of coffee.</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">But they do WANT friends, a sense of community, even the feeling that they&#39;re hip.</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">So millions of people are happy to pay $4 and up for Starbucks coffee. At Starbucks, they can mingle with cool artists, smart techies, and urbane hipsters in a laidback setting while sipping on the world&#39;s finest organic coffees and teas.</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">&quot;Is Starbucks scamming us?&quot; No. And neither should you feel like you&#39;re scamming someone with &#39;smoke and mirrors&#39; if you are wrapping your product in a concept.&quot;</font></p><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">The product is incidental. It&#39;s the concept you wrap it in that sells it. </font></p></blockquote><p>So, how can you wrap your product a little differently to give it that Starbucks look and (more importantly) feel.</p>]]>	</description>
         <link>http://www.bizcradle.com/2007/12/the_thing_about_starbucks.html</link>
         <guid>http://www.bizcradle.com/2007/12/the_thing_about_starbucks.html</guid>
<category>Customer Service</category>
         <pubDate>Sun, 30 Dec 2007 15:40:24 -0700</pubDate>
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